Complaints

If you're not satisfied with our services, you have the right to submit a formal complaint. We take every complaint seriously and aim to resolve issues promptly.

What happens next:

• We acknowledge your complaint within 5 business days
• We investigate and aim to resolve within 15 business days
• If we need more time, we'll inform you of the expected timeline
• You can also reach us at complaints@simple.app

Your Details

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Complaint Details

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Complaint Submitted

Thank you. Your complaint has been submitted and will be reviewed by our team. You'll receive an acknowledgment at within 5 business days.